THE IMPORTANCE OF AI (ARTIFICIAL INTELLIGENCE) IN LEARNING OF ENGLISH AS A SECOND LANGUAGE AT DISTRICT SHANGLA KHYBER PAKHTUNKHWA PAKISTAN

Abstract

This study explores the importance of Artificial Intelligence (AI) in learning of English as a second language (ESL) among university students in District Shangla, KPK, Pakistan. The research aims to analyze the role of AI, identify its benefits and challenges, and examine how students use AI tools like (ChatGPT, DeepSeek, Gemini, Perplexity and Meta AI) for language learning. A qualitative approach was used, with data collected through structured interviews involving 12 ESL learners. Thematic analysis revealed key findings. Students found AI tools accessible and user- friendly, helping them learn anytime and anywhere. These tools improved skills like vocabulary, reading, and writing, though speaking and listening received less focus. AI also increased motivation by providing instant feedback and interactive features. However, challenges were noted. Students emphasized that AI cannot replace teachers due to its lack of emotional intelligence and real-life experience. Concerns about data privacy, confusing responses, and reliance on internet connectivity were also raised. Despite these issues, participants viewed AI as a valuable supplement to traditional learning. Recommendations include developing offline AI tools, ensuring data privacy, and integrating AI into classroom activities while maintaining teacher guidance. Policymakers should promote equitable access to digital resources, especially in rural areas. In conclusion, AI enhances ESL learning by making it flexible and engaging, but it works best alongside human instruction. Future research should explore AI role in speaking and listening skills and address accessibility challenges. This study provides insights for educators, developers, and policymakers to optimize AI use in language education.